BUYBACK SCHEME

CICLO, derived from the Italian word for 'cycle', is a forward-thinking retail store committed to transforming the fashion landscape by encouraging customers to 'choose well and re-sell', offering a buyback scheme that facilitates the recirculation of garments, thereby reducing waste and fostering a more sustainable fashion cycle. A win for your pocket and the planet.

Once you've finished loving your CICLO x Argus goods, you can apply to return them to us. If approved, you will receive a store credit to use against a future purchase. We will then add your used garment to our RECYCLED RACK in store, so that it can be re-homed and loved again.

HOW TO APPLY:

Take a good look over your pre-loved garment for any tears, pulls, stains or faults. We only accept items in good to excellent condition. Bring your items, along with your receipt to us at 33a Commercial Road Strathalbyn - or take photos of your garment and send to us with an email specifying the condition of your garment to hello@ciclostore.com.au - you will need to supply proof of purchase. An order number or receipt is best.

If approved, you will receive a credit off your next purchase with us. You will need to drop your garment in store or post to us, and once received we will issue a gift card.

Gift card amounts vary depending on original value of piece, but start from $10 and won’t exceed $60.

We reserve the right to reject any garment. Garments cannot be returned for re-sale within 3 months of purchase date, as we want to encourage mindful purchases. We won’t accept swimwear/intimates for hygiene reasons. Items that are purchased from the RECYCLED RACK cannot be returned for a refund or store credit.